Back WFG NEWS Feed
Category: Agency

AI in the Title Space: The Basics, the Bullets, and the Blueprint for Moving Forward

As we stand at the intersection of technology and the title industry, it’s clear that Artificial Intelligence (AI) is not just a buzzword—it’s a transformative force that can redefine how we work. Whether new to AI or looking to deepen your understanding, this quick write-up will walk you through the basics, highlight essential tools, and provide a roadmap for integrating AI into your daily operations.

The Basics: Understanding AI in the Title Industry

Artificial Intelligence (AI) refers to the development of computer systems that can perform tasks traditionally requiring human intelligence. In the title industry, AI offers a range of applications, from streamlining data extraction and document analysis to enhancing fraud detection and customer service. Familiarizing yourself with these foundational concepts is the first step in embracing AI’s potential to revolutionize our work.

The Bullets: Essential AI Platforms and Best Practices

Here are some of the most user-friendly AI platforms, along with best practices for building effective prompts:

User-Friendly AI Platforms:

ChatGPT: Excellent for automating customer communications, generating reports, and drafting documents.

Jasper AI: Great for content creation, marketing, and brainstorming new ideas.

MonkeyLearn: Ideal for text and sentiment analysis and categorizing large volumes of data.

DocuSign Insight: Specifically designed for analyzing contracts and managing document workflows.

Best Practices for Prompt Building:

Be Specific: Clearly define your task or query to get the most accurate response. Example: “Summarize the key points in this residential property contract.”

Provide Context: Offer relevant background information to guide the AI’s response. Example: “Draft a follow-up email for a client who has just completed their property purchase.”

Iterate and Refine: Don’t be afraid to tweak your prompts based on the initial output to achieve the best results.

The Blueprint: Customizing AI Solutions for Your Role

If you want to go out on a limb, fill in the blanks below and copy-paste your prompt into Chat GPT. You may be amazed at the response you get. Then email me at ROzonian@wfgtitle.com, so I can learn where AI integrations may fit best for your company!

Here’s a prompt framework you can use to build your own AI roadmap:

“I am (name). My job title is (X) at (company name is), and I want to build a roadmap for AI usage in my role. My core job responsibilities include (list primary tasks). I’d like to utilize AI to be more efficient. What are the best use cases for me, and how can I utilize AI to increase efficiency and quality in my role? Further, please create a roadmap for me to achieve these goals.”

This prompt is designed to help you craft a personalized plan that aligns AI’s capabilities with your professional goals and your company’s strategic objectives.

AI is a powerful tool, but it’s true potential lies in how we tailor it to our specific needs. By understanding your role, selecting the right tools, and building a customized approach, you can ensure that AI becomes an integral part of your workflow so that you can get more done. As the saying goes, “Bigger, better, faster, stronger”… That’s AI!

As we continue to explore AI’s possibilities, we will remain at the forefront of innovation within the title industry.

Let’s embrace AI as a partner in our journey forward, ensuring that we adapt and lead by example in this new era of technology.

Onward and Upward!

Ryan Ozonian, SVP, Agency Engagement and Innovation